Vtiger CRM:
Vtiger CRM from Vtiger is an open source product which can also be installed as a closed source product. With a user friendly interface, it is an easily customizable software, tailored to suit customer needs.
Microsoft Dynamics CRM:
Microsoft Dynamics CRM is part of Microsoft Business Solutions, providing sales, service, and marketing capabilities.
Vtiger vs Microsoft Dynamics:
The following table gives a detail of differences between the two software:
| Features | Vtiger CRM | Microsoft Dynamics CRM |
| Edition | Standard | Standard |
| Campaigns | Yes | Yes |
| Accounts | Yes | Yes |
| Contacts | Yes | Yes |
| Leads | Yes | Yes |
| Potentials | Yes | Yes |
| Calendar | Yes | Yes |
| Quotes | Yes | Yes |
| Sales Order | Yes | Yes |
| Purchase Order | Yes | No |
| Invoice | Yes | Yes |
| Trouble Tickets | Yes | Yes |
| FAQ | Yes | Yes |
| Products | Yes | Yes |
| Price Books | Yes | Yes |
| Documents | Yes | Yes |
| Service | Yes | Yes |
| Service Contracts | Yes | Yes |
| Project | Yes | Yes |
| Project Task | Yes | Yes |
| Project Milestone | Yes | No |
| Vendors | Yes | No |
| Assets | Yes | No |
| PBX Manager | Yes | No |
| Comments/Notes | Yes | Yes |
| SMS Notifier | Yes | No |
| Reports | Yes | Yes |
| Dashboards | Yes | Yes |
| Competitors | No | Yes |
| Announcements | Yes | Yes |
| Custom Filters | Yes | Yes |
| Customize Record Numbering | Yes | Yes |
| User Management | Yes | Yes |
| Role Management | Yes | Yes |
| Groups | Yes | Yes |
| Email Templates | Yes | Yes |
| Tax Calculations | Yes | Yes |
| Outlook Plugin | Yes | Yes |
| Duplication Handling | Yes | Yes |
| Import/Export | Yes | Yes |
| Bulk Delete | Yes | Yes |
| Bulk Edit | Yes | Yes |
| Audit Log | Yes | Yes |
| Customer Portal | Yes | No |
| Firefox Plugin | Yes | No |
| Customization | Yes | Yes |
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