Vtiger vs Salesforce: Which is the Right CRM choice for you?

Vtiger CRM: Available in both open and closed source version, Vtiger customer relationship management software is an easily customizable software. Salesforce CRM: Salesforce CRM is one of the main products of the company Salesforce. It provides CRM to all sizes of business enterprises. Vtiger vs Salesforce: The table below highlights the main differences between Vtiger and Salesforce CRM.

Basics	Vtiger CRM	Salesforce.com		Salesforce.com
		Sales Cloud		Service Cloud
Edition	Standard	Professional	Enterprise	Professional	Enterprise
Accounts	Yes	Yes	Yes	Yes	Yes
Contacts	Yes	Yes	Yes	Yes	Yes
Chat	Yes	Yes	Yes	Yes	Yes
Email	Yes	Yes	Yes	Yes	Yes
Mass Email	Yes	Yes	Yes	Yes	Yes
Workflows	Yes	Yes	Yes	Yes	Yes
Mobile	Yes	Yes	Yes	Yes	Yes
Reports	Yes	Yes	Yes	Yes	Yes
Dashboards	Yes	Yes	Yes	Yes	Yes
Customizable Layout	Yes	No	Yes	Yes	Yes
Sales & Marketing
Content Library/Attachments	Yes	Yes	Yes	No	No
Document Attachments	Yes	Yes	Yes	No	No
Email Integration	Yes	Yes	Yes	No	No
Task & Activity Tracking	Yes	Yes	Yes	No	No
Customizable Sales Process	Yes	Yes	Yes	No	No
Email Templates	Yes	Yes	Yes	No	No
Microsoft Mail Merge	Yes	Yes	Yes	No	No
Opportunity Tracking	Yes	Yes	Yes	No	No
Campaigns	Yes	Yes	Yes	No	No
Contract Management	Yes	Yes	Yes	No	No
Product Tracking	Yes	Yes	Yes	No	No
Quotes	Yes	Yes	Yes	No	No
Role Permissions	Yes	Yes	Yes	No	No
Profiles	Yes	No	Yes	No	No
Offline Access	Yes	No	Yes	No	No
Sales Teams	Yes	No	Yes	No	No
Territory Management	Yes	No	Yes	No	No
Project Management
Service Module	Yes	No	No	No	No
Service Contracts	Yes	No	No	No	No
Projects	Yes	No	No	No	No
Project Tasks	Yes	No	No	No	No
Announcements	Yes	No	No	No	No
Mail Converter	Yes	No	No	No	No
Project Milestones	Yes	No	No	No	No
Service
Asset Management	Yes	No	No	Yes	Yes
Trouble Tickets	Yes	No	No	Yes	Yes
Auto Email Response	Yes	No	No	Yes	Yes
Ticket Management	Yes	No	No	Yes	Yes
Customer Portal1	Yes	No	No	No	$125 / CUSTOMER PORTAL ACCOUNT / MONTH
Knowledge Base	Yes	No	No	No	Yes
Webmail	Yes	No	No	Yes	Yes
Social Conversations	No	No	No	Yes	Yes
Email Integration	Yes	No	No	Yes	Yes

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