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	<title>Knowledgement from Target Integration &#187; Customer Relationship Manager</title>
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	<link>https://knowledgement.ie</link>
	<description>Articles on vtiger CRM, OpenERP, CiviCRM, Joomla, Drupal and WordPress by Target Integration to help you manage your business efficiently. Contact us if you have any queries....</description>
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		<title>Recording Phone Calls and Meetings in OpenERP CRM</title>
		<link>https://knowledgement.ie/general/recording-phone-calls-and-meetings-in-openerp-crm</link>
		<comments>https://knowledgement.ie/general/recording-phone-calls-and-meetings-in-openerp-crm#comments</comments>
		<pubDate>Mon, 16 Dec 2013 22:54:30 +0000</pubDate>
		<dc:creator><![CDATA[Rohit Thakral]]></dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[Customer Relationship Manager]]></category>
		<category><![CDATA[OpenERP]]></category>
		<category><![CDATA[OpenERP Consultants in UK]]></category>
		<category><![CDATA[OpenERP CRM]]></category>
		<category><![CDATA[OpenERP in Ireland]]></category>

		<guid isPermaLink="false">https://knowledgement.ie/?p=1492</guid>
		<description><![CDATA[OpenERP has a very extensive CRM module which allows you to look after your customers/leads and contacts by recording information related to them stored in the OpenERP database. The module also has functionality of recording Phone Calls and Meetings with your contacts. Follow the steps below to record a phone...]]></description>
		<wfw:commentRss>https://knowledgement.ie/general/recording-phone-calls-and-meetings-in-openerp-crm/feed</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Managing Deceased Contacts in CiviCRM</title>
		<link>https://knowledgement.ie/general/managing-deceased-contacts-in-civicrm</link>
		<comments>https://knowledgement.ie/general/managing-deceased-contacts-in-civicrm#comments</comments>
		<pubDate>Thu, 07 Nov 2013 16:24:08 +0000</pubDate>
		<dc:creator><![CDATA[Aman Thakral]]></dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[Open Source]]></category>
		<category><![CDATA[CiviCRM]]></category>
		<category><![CDATA[CRM]]></category>
		<category><![CDATA[Customer Relationship Manager]]></category>

		<guid isPermaLink="false">https://knowledgement.ie/?p=1461</guid>
		<description><![CDATA[With any CRM, data can be considered as being in a ‘fluid’ shape, in that it is always changing. Data that you have painstakingly entered a couple of months ago is already showing possible signs of degradation. With CiviCRM, due to it’s tendency to be used moreso by non-profit, or...]]></description>
		<wfw:commentRss>https://knowledgement.ie/general/managing-deceased-contacts-in-civicrm/feed</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Vtiger/VTPlus &#8211; How to change password and other stuff</title>
		<link>https://knowledgement.ie/general/how-to-change-password-and-other-stuff</link>
		<comments>https://knowledgement.ie/general/how-to-change-password-and-other-stuff#comments</comments>
		<pubDate>Mon, 08 Apr 2013 10:31:05 +0000</pubDate>
		<dc:creator><![CDATA[Rohit Thakral]]></dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[Customer Relationship Manager]]></category>
		<category><![CDATA[vTiger]]></category>
		<category><![CDATA[vTiger CRM]]></category>

		<guid isPermaLink="false">https://knowledgement.ie/?p=1307</guid>
		<description><![CDATA[In this blog we will be going through how to add functionalities such as new currencies, customizing themes, and so on. To navigate to &#8216;My Preferences&#8217;, move your cursor to the far right side as shown in screenshot below: &#160; &#160; Once you click this, the following screen will appear;...]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Importing Contacts to CiviCRM</title>
		<link>https://knowledgement.ie/general/importing-contacts-from-civicrm</link>
		<comments>https://knowledgement.ie/general/importing-contacts-from-civicrm#comments</comments>
		<pubDate>Wed, 21 Dec 2011 15:17:50 +0000</pubDate>
		<dc:creator><![CDATA[Aparna Sharma]]></dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[Open Source]]></category>
		<category><![CDATA[Software]]></category>
		<category><![CDATA[CiviCRM]]></category>
		<category><![CDATA[CRM]]></category>
		<category><![CDATA[Customer Relationship Manager]]></category>

		<guid isPermaLink="false">https://knowledgement.ie/?p=590</guid>
		<description><![CDATA[Importing contacts to any database information system is crucial and important for number of reasons, depending on the type of business and management strategy that you adapt. And as contrary to how scary IMPORT word sounds, it is quite simple to do so in CiviCRM. Literally in few clicks you will...]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>What is Customer Relationship Management (CRM)?</title>
		<link>https://knowledgement.ie/general/what-is-customer-relationship-management-crm</link>
		<comments>https://knowledgement.ie/general/what-is-customer-relationship-management-crm#comments</comments>
		<pubDate>Mon, 12 Dec 2011 11:28:56 +0000</pubDate>
		<dc:creator><![CDATA[Rohit Thakral]]></dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[CiviCRM]]></category>
		<category><![CDATA[CRM]]></category>
		<category><![CDATA[Customer Relationship Manager]]></category>
		<category><![CDATA[SugarCRM]]></category>
		<category><![CDATA[vTiger CRM]]></category>

		<guid isPermaLink="false">https://knowledgement.ie/?p=563</guid>
		<description><![CDATA[A lot of people ask me in meetings that what is a CRM application. I thought it will be a good idea to write a detailed article around this. In general, CRM stands for Customer Relationship Management. It is a process of managing the relationship with your customer. The relationship...]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Thoughts for eCommerce (Tienda) &amp; CRM (vTiger) Sync</title>
		<link>https://knowledgement.ie/general/software/open-source/thoughts-for-ecommerce-tienda-crm-vtiger-sync</link>
		<comments>https://knowledgement.ie/general/software/open-source/thoughts-for-ecommerce-tienda-crm-vtiger-sync#comments</comments>
		<pubDate>Sat, 04 Jun 2011 10:44:21 +0000</pubDate>
		<dc:creator><![CDATA[Rohit Thakral]]></dc:creator>
				<category><![CDATA[Open Source]]></category>
		<category><![CDATA[CRM]]></category>
		<category><![CDATA[Customer Relationship Manager]]></category>
		<category><![CDATA[ecommerce]]></category>
		<category><![CDATA[Tienda]]></category>
		<category><![CDATA[vTiger CRM]]></category>

		<guid isPermaLink="false">https://knowledgement.ie/?p=477</guid>
		<description><![CDATA[One of our customer would like to have vTiger to manage the customers and orders in vTiger and have a web shop integrated with it. After a lot of investigations we are now planning to integrate vTiger CRM with Tienda Shopping cart. Tienda is an Open Source eCommerce software for...]]></description>
		<wfw:commentRss>https://knowledgement.ie/general/software/open-source/thoughts-for-ecommerce-tienda-crm-vtiger-sync/feed</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Update: vTiger MailChimp Module</title>
		<link>https://knowledgement.ie/general/software/open-source/update-vtiger-mailchimp-module</link>
		<comments>https://knowledgement.ie/general/software/open-source/update-vtiger-mailchimp-module#comments</comments>
		<pubDate>Fri, 22 Apr 2011 15:38:25 +0000</pubDate>
		<dc:creator><![CDATA[Rohit Thakral]]></dc:creator>
				<category><![CDATA[Open Source]]></category>
		<category><![CDATA[Customer Relationship Manager]]></category>
		<category><![CDATA[emarketing]]></category>
		<category><![CDATA[MailChimp]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[vTiger CRM]]></category>

		<guid isPermaLink="false">https://knowledgement.ie/?p=451</guid>
		<description><![CDATA[Hey Friends, It was good to see the high level of interest within the community for a vTiger MailChimp module. But being busy with our own projects we never got a chance to upgrade it to version 5.2.1 and release it for the community. The first version which was for...]]></description>
		<wfw:commentRss>https://knowledgement.ie/general/software/open-source/update-vtiger-mailchimp-module/feed</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Features of a Good Customer Relationship Manager (CRM)</title>
		<link>https://knowledgement.ie/general/software/features-of-a-good-customer-relationship-manager-crm</link>
		<comments>https://knowledgement.ie/general/software/features-of-a-good-customer-relationship-manager-crm#comments</comments>
		<pubDate>Thu, 03 Mar 2011 11:11:21 +0000</pubDate>
		<dc:creator><![CDATA[Rohit Thakral]]></dc:creator>
				<category><![CDATA[Software]]></category>
		<category><![CDATA[CiviCRM]]></category>
		<category><![CDATA[Customer Relationship Manager]]></category>
		<category><![CDATA[SugarCRM]]></category>
		<category><![CDATA[vTiger CRM]]></category>

		<guid isPermaLink="false">https://knowledgement.ie/?p=425</guid>
		<description><![CDATA[Managing contacts can be a challenging task for any business but with a proper Customer Relationship Manager (CRM) such as vTiger; managing customers is as easy as ABC. Customers in case of a CRM is a very general term used for any individual/organisation who have had any dealing with you....]]></description>
		<wfw:commentRss>https://knowledgement.ie/general/software/features-of-a-good-customer-relationship-manager-crm/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>vTiger Mail Chimp Module</title>
		<link>https://knowledgement.ie/general/software/open-source/vtiger-mail-chimp-module</link>
		<comments>https://knowledgement.ie/general/software/open-source/vtiger-mail-chimp-module#comments</comments>
		<pubDate>Mon, 28 Jun 2010 10:01:31 +0000</pubDate>
		<dc:creator><![CDATA[Rohit Thakral]]></dc:creator>
				<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Open Source]]></category>
		<category><![CDATA[Customer Relationship Manager]]></category>
		<category><![CDATA[Mail Chimp]]></category>
		<category><![CDATA[vTiger CRM]]></category>

		<guid isPermaLink="false">https://knowledgement.ie/?p=213</guid>
		<description><![CDATA[Recently we started marketing in more active way and specially email marketing where we not only picked up Mail Chimp as our Newsletter tool but we also started providing training to businesses to learn how to do use Mail Chimp to send newsletters to your mailing lists. The reasons of...]]></description>
		<wfw:commentRss>https://knowledgement.ie/general/software/open-source/vtiger-mail-chimp-module/feed</wfw:commentRss>
		<slash:comments>26</slash:comments>
		</item>
		<item>
		<title>vTiger version 5.2 (Validation Build 2) Released</title>
		<link>https://knowledgement.ie/general/software/open-source/vtiger-version-5-2-validation-build-2-released</link>
		<comments>https://knowledgement.ie/general/software/open-source/vtiger-version-5-2-validation-build-2-released#comments</comments>
		<pubDate>Thu, 24 Jun 2010 21:33:36 +0000</pubDate>
		<dc:creator><![CDATA[Rohit Thakral]]></dc:creator>
				<category><![CDATA[Open Source]]></category>
		<category><![CDATA[Customer Relationship Manager]]></category>
		<category><![CDATA[vTiger CRM]]></category>

		<guid isPermaLink="false">https://knowledgement.ie/?p=206</guid>
		<description><![CDATA[Last week vTiger team released second validation build of vTiger version 5.2 which promises of a number of new functionalities, including SMS integration. The team is thinking of the following schedule towards the final release of version 5.2: Validation Build 1 (released May 20) Validation Build 2 (released June 15)...]]></description>
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		<slash:comments>0</slash:comments>
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